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Food Delivery and Host Robots

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01 Restaurant

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04 Hotel

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02 Mall

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05 Hospital

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03 Airport

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06 Office

Technology
  • Business-Specific Design: Customize robots to handle the specific demands of different F&B environments, whether it's a fast-paced quick-service restaurant, a large dining hall, or a cozy cafe. 
  • Menu Integration: Program robots to understand and interact with the restaurant's specific menu, including handling custom orders, dietary restrictions, and frequently asked questions about food preparation and ingredients.
Customization:
  • Natural Language Processing: Equip robots with advanced NLP capabilities to interact effectively with customers and staff, taking orders, answering questions, and providing recommendations.
  • Predictive Analytics: Use machine learning to analyze sales data and customer preferences to predict busy times, popular menu items, and potential stock shortages, enabling proactive management of inventory and staffing.
AI and ML:
  • Advanced Navigation Systems: Implement sophisticated navigation systems that allow robots to move safely and efficiently around the restaurant.
  • Multi-floor Operation: For multi-story establishments, develop solutions that enable robots to operate elevators or escalators to deliver food across different floors.
Mobility and Navigation:
  • User Interface (UI): Design intuitive interfaces for both robots, ensuring ease of interaction for all users, including staff and customers.
  • System Integration: Ensure seamless integration with existing restaurant management software, including POS systems and kitchen display systems.
Software Design:
Products
Delivery Robot
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GreetingBot

Benefits
Its Operational Efficiency and Cost Reduction
1. Labor Optimization:
  • Task Automation: Automate routine tasks such as order delivery and customer greeting, allowing human staff to focus on more complex and personalized service aspects. Potentially save up to 60% labour Cost.
  • Consistent Performance: Robots provide consistent service without fatigue, reducing errors in order taking and delivery, and ensuring consistent customer experience.
2. Speed and Accuracy:
  • Quick Service: Minimize the time between order placement and delivery, enhancing customer satisfaction and table turnover rates, which can lead to increased revenue.
  • Precise Order Handling: Reduce human errors in order handling, ensuring customers receive exactly what they ordered, improving overall service quality.
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Efficiently improves customer dinning experience
1. Interactive Engagement:
  • Personalized Greetings and Interactions: Program host robots to recognize returning customers using loyalty programs, offering personalized greetings and service.
  • Entertainment and Information: Equip host robots with screens and speakers to entertain waiting customers or provide useful information about specials, events, or dietary facts.
2. Customer Data Utilization:
  • Feedback Collection: Use robots to gather immediate customer feedback through quick digital surveys post-meal, providing valuable insights for continuous service improvement.
  • Customized Marketing: Analyze customer preference data collected by robots to tailor marketing efforts and promotions, increasing customer return rates.
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